We have received reports of companies which contact exhibitors and claim to be acting on behalf of IMEX. For a list of unauthorised suppliers click here.
The following companies are official suppliers at IMEX:
- AV Equipment - System Rent A. Kreitz KG
- Badge Scanners - Experient
- Catering - Accente Gastronomie Service GmbH
- Floral Decoration- AS Green Event
- Hotel Accommodation - CPO Hanser Service
- Insurance - Arc International
- Meeting Rooms: AV & Staging - Abbit Meeting Support
- Internet (wired) - Messe Frankfurt Venue GmbH & Co. KG
- Internet (WiFi) - DB Systems Ltd.
- Photocopiers/Mobile Phones - Messe Frankfurt Venue GmbH & Co. KG
- Photographer - Carsten Costard
- Shipping/Storage - Messe Frankfurt Venue GmbH & Co. KG, Agility Logistics GmbH
- Stand Assistants/Hostesses - Eventence
- Stand Construction - fairservices.net or Messe Frankfurt Medien und Service GmbH
- Stand Shell Scheme/Additional Equipment - Messe Frankfurt Medien und Service GmbH
- Touchscreens & Giant Smartphones - Giant iTab
- VAT Reclaim - CEI – VAT Reclaim Specialists
For a full list of official suppliers including their contact details click here.
You can access the Online Exhibitor Manual within the Messe Frankfurt Service Shop (under Stand Information – Event Information).
Please note: You will need to create a personal login and allocate your stand with the stand number. If you have not yet received your stand number you can also allocate the Test Stand using this Stand Code: 6L2X30LAUT2O. This will give you access to the Online Exhibitor Manual, however once you receive your stand number you will need to also allocate your stand to be able to place any orders.
Several exhibitors have reported receiving communications (by phone and/or email) from hotel discounters claiming to be associated with IMEX or who use high-pressure tactics in offering accommodations. Many of these travel companies are known to engage in fraudulent behaviour, such as not providing the room described at the time of booking. Unfortunately, we will be unable to assist you if you book through one of these vendors.
In order to secure rooms for the show we would advise you to book your accommodations directly with our hotel booking agency: CPO Hanser. CPO are the only official supplier of room blocks for IMEX in Frankfurt.
If you are contacted by anyone offering rooms for IMEX Frankfurt, please contact our Organising team at email@example.com.
The following travel companies are not affiliated with IMEX:
Convention Housing Planners Corp
Event Travel Partners
Global Exhibit & Travel Arrangements Ltd
Global Housing LLC
Go Fair Ltd
National Travel Associates
Room Connections, Inc.
False Database Alert
Some exhibitors have been contacted by database companies claiming to have information about IMEX participants. Please be assured that we do not give out or sell our buyer or exhibitor data. For a complete explanation of how we use your personal information, please review our privacy statement: http://imexexhibitions.com/show-info/legal-stuff/.
If you are contacted by anyone offering to sell IMEX participants data, please contact our Organising Team at firstname.lastname@example.org.
Internet is provided exclusively by Messe Frankfurt (wired) and DB Systems (WiFi). However some exhibitors may have been contacted by outside suppliers who offer a cellular ‘Mi-Fi’ device. Such devices interfere and disrupt the venue WiFi infrastructure and are strictly prohibited by IMEX. For all internet needs please order from our exclusive suppliers.
Messe Frankfurt Venue GmbH & Co. KG
DE - 60327 Frankfurt
Telephone: +49 69 75757 1173
Fax: +49 69 75757 1174
DB Systems Ltd.
Spectrum 800, Ashchurch Bus. Centre, Alexandra Way
Tewkesbury, GL20 8TD
Telephone: +44 845 226 3083
If you are in doubt about the authenticity of a supplier, or have any other questions, please contact the IMEX Organising team at email@example.com or +44 1273 224 958.